Identity & Access Management (IAM) in Atlassian Cloud

As Atlassian is shifting the focus increasingly towards the cloud, it becomes important to have secure access management. In Atlassian Cloud, Identity and Access Management (IAM) plays a crucial role in protecting sensitive data while providing a seamless user experience. Whether we are using Jira Software, Confluence, JiraServiceManagement, or other Atlassian products, IAM helps us to manage user identities, control access, and enforce security policies.


Atlassian cloud IAM strategy

Organizations transitioning to Atlassian Cloud must centralize Identity and Access Management (IAM) for their cloud applications. This simplifies the complexity of managing multiple software products and instances, enabling IT teams to efficiently govern user access across teams.

With Atlassian Cloud, we can sync an external identity provider—such as Okta, OneLogin, Google Cloud, or Azure AD—to Atlassian Guard.


What is Atlassian Guard

Atlassian Guard is a subscription service offered by Atlassian to enhance user management, data protection, and threat detection, ensuring that only authorized individuals can access organization’s sensitive information.

By implementing Atlassian Guard, we can establish security measures like Single Sign-On (SSO), enabling users to access multiple Atlassian Cloud tools with a single login.

We can enforce multi-factor authentication (MFA), requiring users to verify their identity through two different methods before accessing the systems.

Enable SCIM User Provisioning to automatically manage users by adding, updating, or deactivating them as needed, saving time and reducing manual work.

Managing multiple Atlassian Cloud Products under one Organizations

Atlassian Cloud helps IT teams manage multiple sites and products like Jira, Confluence, JiraServiceManagement, and other products in one place bringing all sites together for a unified view of users. By verifying a domain (e.g., @company.com), companies can manage user accounts, control access, and apply security policies through Atlassian Guard. This makes it easier to secure, update, and organize all users across cloud products.

Data Security & Compliance

Atlassian Cloud IAM helps businesses follow important security rules like GDPR, SOC 2, ISO 27001, and HIPAA by keeping the systems secure and monitored. It tracks who accesses or changes data through audit logs, making it easier to check for any security issues. With IP allowlisting, companies can limit access only to trusted locations, keeping unauthorized users out. Session management helps control how long users stay logged in, reducing the risk of someone getting into an account without permission.

As per the IBM report, the global average cost of a data breach in 2024 was $4.88 million. Hence, it is important to implement strong Identity and Access Management (IAM) to prevent unauthorized breaches and enhance overall security compliance.

Conclusion

Effective Identity and Access Management (IAM) is essential for securing Atlassian Cloud environments. By leveraging Atlassian Guard, SSO, SCIM provisioning, and role-based access control, organizations can enhance security while improving user experience.

Investing in IAM ensures that only the right people have access to the right resources—helping the organization stay secure and compliant in an increasingly cloud-driven world.

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